Product Guarantee and Return Policy
One of our goals is to make life as easy as possible for our customers. So to achieve this, we have set our returns and refunds policy in simple and easily understood terms for you. See our returns and refund policy below.
90 DAY GUARANTEE LIKE NO OTHER
We have thousands of customer who repetitively purchase from us every month, along with the high-quality of products we produce we are so confident you’ll be satisfied with your purchase that you have 90 days to return it for a full refund. You have nothing to fear, let our products sell themselves to you. Our no-risk guarantee means if you’re not happy you risk nothing. This is how much we believe in our products.
WHAT DO WE CONSIDER OUR RETURN POLICY FOR YOU?
It is our promise that if you should try our products and you are not pleased you may contact us by email, send the product back to us and we will refund you for the products that you purchased from us.
WHAT PRODUCTS ARE NOT INCLUDED IN THE MONEY BACK GUARANTEE?
1. American Hemp Oil: 2500mg CBD 10ml
This is not a starter bottle. You should know what you are doing when you purchase this item.
2. Shipping charges on products shipped overseas(UK)
We will gladly refund you the cost of the bottle you purchased, but will not refund the shipping, as that is a 3rd party cost.
3. Bulk Items: More than 1 item per order is considered a bulk order
Bulk items can’t be considered “starter orders” and we operate from the premise that our customers know about CBD hemp oil and its elements before buying and items in bulk. You MUST agree to this in order for your purchase to go through so PLEASE make sure you understand this before purchasing multiple items on your first order with us.
4. Repeat Orders: Placed more than 1 order from American Hemp Oil
Repeat orders do not qualify for the money back guarantee unless you have received a damaged product then, of course, we will issue you a new bottle of the purchase item but we will not refund the order.
PROCEDURE TO MAKE RETURN:
- Email us at Support@AmericanHempOil.net or call us at 1-800-850-1737
- Please send back the product back to us
- Once we receive the product the credit card used for your most recent purchase of an item will be refunded.
- Returns must be requested within 90 days of original product order date.
- We are here to serve you and so if you have any questions about the Refund Policy or return of a specific item, contact us immediately for more information.