Product Guarantee and Return Policy
One of our goals is to make life as easy as possible for our customers. So to achieve this, we have set our returns and refunds policy in simple and easily understood terms for you. See our returns and refund policy below.
90 DAY GUARANTEE LIKE NO OTHER
We have thousands of customers who repeatedly purchase from us every month, along with the high-quality of products we produce. We are so confident that you’ll be satisfied with your purchase that you have 90 days to return it for a full refund. You have nothing to fear, let our products sell themselves. Our no-risk guarantee means if you’re not happy – you risk nothing. This is how much we believe in our products.
WHAT DO WE CONSIDER OUR RETURN POLICY FOR YOU?
It is our promise that if you should try our products and you are not pleased you may contact us by email, send the product back to us and we will refund you for the products that you purchased from us.
WHAT PRODUCTS ARE INCLUDED IN THE MONEY BACK GUARANTEE?
- American Hemp Oil: 500mg CBD 10ml
- American Hemp Oil: 750mg CBD Capsules
- American Hemp Oil: 250mg CBD Oil For Pets
These are our “starter” bottles. You should know what you are doing when you purchase any other items. We offer you a clear understanding that we are selling these products as containing extracts from hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing hemp extracts. If you decide to purchase any other of our products, that are not “starter” bottles, you are drawing your own opinions as to any additional benefits or use these products may provide.
BULK ITEMS AND REPEAT ORDERS ARE NOT INCLUDED:
MORE THAN 1 ITEM IS CONSIDERED A BULK ORDER
Bulk items cannot be considered “starter orders” and we operate from the premise that our customers know about CBD hemp oil and its elements before buying any items in bulk. You MUST agree to this in order for your purchase to go through so PLEASE make sure you understand this before purchasing multiple items on your first order with us.
Example: If you purchased 2-3 bottles at a drastic discount, they are not eligible for the 90-day guarantee. If you purchased anything other than the 3 items listed above, you are not eligible for a refund. AGAIN, if you decide to purchase any other of our products, that are not “starter” bottles, you are drawing your own opinions as to any additional benefits or use these products may provide.
Example: If you have ordered more than 1 time from our site you already know if it works or not for you and are not eligible for a refund once you have purchased from us already unless you received the order damaged or not the correct order.
PROCEDURE TO MAKE RETURN:
- Email us at [email protected] or call us at 1-800-850-1737
- Please send the product back to us.
- Once we receive the product the credit card used for your most recent purchase of an item will be refunded.
- Returns must be requested within 90 days of original product order date.
- We are here to serve you and so if you have any questions about the Refund Policy or return of a specific item, contact us immediately for more information.
TERMS AND CONDITIONS BEFORE YOU PURCHASE:
Most workplace drug screens and tests target THC and do not detect the presence of cannabidiol (CBD) or other legal natural hemp-based constituents. However, studies have shown that eating hemp foods and oils can, in rare cases, cause confirmed positive results when screening urine and blood specimens.
That being said, American Hemp Oil does everything in their power to test our product multiple times, with 3rd party companies for THC to make sure there is none whatsoever in our product so that we adhere to government regulations. As you can see above by the test results that we initiate each time a new batch is created.
*Accordingly, if you are subject to any form of drug testing, we recommend (as does the United States Military) that you do not ingest our products and consult with your healthcare, drug screening/testing company, or employer. By accepting this condition right before you purchase our product, American Hemp Oil will not be held responsible if god forbid you were to fail a mandatory drug test. Thank you so much for your understanding.
Our ingredients make the product extremely effective and tasty. All the ingredients used are safe and legal and contain zero THC.
90 Day Guarantee
Our goal is to make life as easy as possible for our customers. We have set our returns and refunds policy in simple and easily understood terms.
3rd Party Lab Tested
Every order comes with the third-party laboratory test document to give you, so you know you’re getting the best.
We offer free shipping to all customers with every order to the United States. We also ship internationally.